Shipping policy

At Cryptic Crops, we are dedicated to providing a seamless shopping experience. We are pleased to offer Free Shipping on all orders to ensure you can enjoy our premium Halloween decor without extra costs.

1. Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been dispatched, you will receive a confirmation email containing your tracking number to follow your package's journey.

2. Shipping Destinations & Delivery Estimates

We are proud to serve customers both within the United States and internationally.

Destination	Estimated Delivery Time	Shipping Cost
United States	5–7 Business Days	FREE
International	7–21 Business Days	FREE

Please note: Delivery times are estimates and may vary based on carrier performance, peak seasons, and customs processing for international orders.

3. Customs, Duties, and Taxes

For international shipments, please be aware that your order may be subject to import duties and taxes, which are levied once the shipment reaches your destination country. Cryptic Crops is not responsible for these additional charges. Please contact your local customs office for further information regarding their specific policies.

4. Tracking Your Order

Once your order ships, you will receive an email containing a tracking link. Please allow 24–48 hours for the tracking system to update with the latest information.

5. Shipping Issues & Lost Packages

We take great care in packaging our products to ensure they arrive safely. However, if your order is delayed significantly or lost in transit, please reach out to our customer support team at eddiehirons135@gmail.com, and we will work with you to resolve the issue as quickly as possible.

6. Contact Us

If you have any questions regarding our shipping policy or your order, please feel free to contact us at:

• Email: eddiehirons135@gmail.com

• Operating Hours: Monday – Friday (9:00 AM – 5:00 PM)